About Us

Guarantee

Shipping

Returns

FAQ

 

how do i shop by designer?

To see a complete list of the designers we currently have on the site, simply click the designer list to the left. Click on button says "SEARCH OUR SITE" on the upper left-hand side and you will be taken to a page you can search our product list.

how much do you charge for shipping and sales tax?

Standard shipping to anywhere in the Continental United States is only $7.95 per order. There are additional charges to ship outside the U.S. and to express ship orders. See our complete U.S. Shipping Rates or International Orders policy for more information. Sales tax is automatically applied to your order in accordance with individual state and local regulations if your shipping address is in one of the following states: NJ, NY, OH, VA. Appropriate tax charges will appear on the "Review Order" page during checkout.

do you ship to my country?

We ship internationally to the following countries:

  • Argentina
  • Australia
  • Bermuda
  • Brazil
  • British Virgin Islands
  • Canada
  • Chile
  • China
  • Colombia
  • Costa Rica
  • Dominican Republic
  • Ecuador
  • El Salvador
  • Guam
  • Guatemala
  • Holland
  • Hong Kong
  • Ireland, Republic of
  • Israel
  • Japan
  • Kuwait
  • Lebanon
  • Mexico
  • New Zealand
  • Panama
  • Peru
  • Puerto Rico
  • Singapore
  • South Korea
  • Switzerland
  • Taiwan
  • Turkey
  • United Arab Emirates
  • Venezuela



If you don't see your country on the list, check back in the future, we are continuously working to expand our delivery capabilities across Europe, Asia, the Middle East and Latin America.

US Protectorates and Territories are considered International.

APO/FPO Addresses - U.S. Military Bases in Foreign Countries
Please Note: APO, FPO, AE, CMR and other military base addresses are not considered international addresses. If you are planning to ship to this type of address you should NOT choose International Shipping.

what forms of payment do you accept?

Bluefly is proud to accept American Express, Diners Club, MasterCard, Visa, Discover Card, JCB and Bill Me Later® Remember, your credit card will only be charged once your purchase is shipped (never before that point).

We do not accept cash, checks or cash-on-delivery (C.O.D.).

how long will it take to receive my order?

The length of time it takes to receive your order depends a great deal on the method of shipment and where the shipment is going. We ship most orders within 2 business days. A typical order shipped by UPS to an address in the Continental U.S. will take from 4 to 8 business days to reach its destination.


do you sell gift certificates?

At this time, we do not offer gift certificates for sale on the site.

 

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